Privacy policy
Kara MicroMarket ("Kara," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights regarding that information when you use our website at karamicromarket.com (the "Site") or interact with our services.
By using our Site or submitting information through any of our forms, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Information You Provide
When you fill out a contact form, request a quote, or otherwise communicate with us, we may collect:
- Your name (first and last)
- Email address
- Phone number
- Company or organization name
- Workplace ZIP code or address
- Information about your interest in our services (vending, micromarket, coffee, fresh food, etc.)
- Any other information you choose to share in a message or comment
Information Collected Automatically
When you visit our Site, we (and third-party services on our behalf) may automatically collect:
- IP address and approximate geographic location
- Device type, operating system and browser type
- Pages you visit, time spent on each page, referring URL
- Date and time of your visit
- Cookies and similar tracking technologies (see Cookies & Tracking below)
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and quote requests
- Schedule site assessments and provide vending and micromarket services
- Send you service-related communications (appointment confirmations, invoices, updates)
- Improve our Site, services and customer experience
- Measure the effectiveness of our marketing and advertising
- Comply with legal obligations and enforce our agreements
We do not sell your personal information to third parties.
3. How We Share Your Information
We share information only with parties who help us run our business and only as necessary. These include:
- Service providers — companies that host our website, deliver email, manage forms (e.g., HubSpot), or provide analytics. They are bound by confidentiality and are permitted to use your information only to perform services for us.
- Advertising partners — Google Ads and similar platforms, for measuring ad performance and serving relevant ads. See Cookies & Tracking below for details on opting out.
- Legal authorities — when required to comply with applicable law, court order, or to protect our rights, property, or safety, or that of others.
- Business transfers — if Kara is involved in a merger, acquisition or sale of assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or use of your information.
4. Cookies & Tracking Technologies
We use cookies, web beacons and similar technologies to remember your preferences, understand how you use our Site, and measure the effectiveness of our marketing. Specifically, we use:
- Essential cookies — required for the Site to function properly
- Analytics cookies (Google Analytics) — help us understand how visitors interact with our Site
- Advertising cookies (Google Ads) — help us measure ad performance and show relevant ads on other websites you visit
- Form and CRM cookies (HubSpot) — used by our contact and quote forms
You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when they are being used. Please note that disabling certain cookies may affect Site functionality.
To opt out of Google Analytics tracking, install the Google Analytics Opt-out Browser Add-on. To opt out of personalized Google Ads, visit Google Ads Settings.
5. Data Retention
We keep your personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.
6. Data Security
We use reasonable administrative, technical and physical safeguards to protect your information from unauthorized access, disclosure, alteration or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Privacy Rights
California Residents (CCPA / CPRA)
If you are a California resident, you have the right to:
- Know what personal information we collect, use, disclose or sell about you
- Access the personal information we hold about you
- Delete your personal information, subject to certain exceptions
- Correct inaccurate personal information
- Opt out of "sale" or "sharing" of your personal information — Kara does not sell or share personal information for cross-context behavioral advertising
- Non-discrimination — we will not discriminate against you for exercising any of these rights
To exercise any of these rights, contact us using the information in Contact Us below. We will verify your request and respond within the timeframe required by law.
All Other Users
Regardless of your location, you may contact us to:
- Update or correct your information
- Request a copy of the data we hold about you
- Request deletion of your data
- Unsubscribe from marketing emails (use the unsubscribe link in any email or contact us directly)
8. Children's Privacy
Our Site and services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so we can delete it.
9. Third-Party Links
Our Site may contain links to other websites. We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies before providing any personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements or other factors. When we make material changes, we will update the "Last updated" date at the top of this page and, if appropriate, provide additional notice. Your continued use of the Site after changes are posted means you accept the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise any of your rights, please contact us:
Kara MicroMarket
15853 Monte St., Suite 109
Sylmar, CA 91342
Email: [email protected]
Phone: (818) 723-0570
This Privacy Policy applies to information collected through karamicromarket.com and our related services. It does not apply to information collected by third-party websites or services that are linked from our Site.